1. Introduction
Knotwood Event Rentals ("we," "us," or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.knotwoodeventrentals.com or engage with our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Make inquiries about our rental services
Book appointments
Place rental orders
Subscribe to our newsletter
Contact us via email or phone
The personal information we collect may include:
Full name
Email address
Phone number
Event details (e.g., date, location)
Payment information (processed through secure third-party providers)
Any other information you choose to provide
3. How We Use Your Information
We use the information we collect to:
Provide and manage our rental services
Process transactions and send related information
Communicate with you about your bookings or inquiries
Send promotional materials, if you have opted in
Improve our website and customer service
Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service providers who assist in operating our business (e.g., payment processors)
Legal authorities if required by law or to protect our rights
All third-party service providers are obligated to protect your information and use it only for the purposes we specify.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based site can be 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of any inaccurate information
Withdraw consent to our use of your information
Request deletion of your personal information, subject to legal obligations
To exercise these rights, please contact us at info@knotwoodeventrentals.com.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies, but some features of our website may not function properly without them.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Knotwood Event Rentals
10929 166A Street NW
Edmonton, AB T5P 3V5
Email: info@knotwoodeventrentals.com